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Serving Brooklyn & all five boroughs of New York 24/7 emergency response
Brooklyn, NY · since the start

About Reliable Brooklyn Water Damage Restoration

We're a local, IICRC-certified water damage restoration company based at 86 Thatford Ave in Brownsville. We answer the phone 24/7 and get a real crew to your door across Brooklyn and all five boroughs.

Water damage is a clock, not a checklist. The first hours decide how much of your home can be saved, so we built the company around one thing: a real person answers, and a real crew shows up.

A local Brooklyn crew

We're not a national call center routing your emergency to whoever's available. When you call, you reach our team, and we dispatch the nearest crew from our Brownsville base the moment you hang up, anywhere in Brooklyn. We work brownstones, walk-ups, co-ops, finished basements, and high-rise apartments across the boroughs, so we know how water moves through New York buildings.

What we do

  • Emergency water removal & extraction — truck-mounted pumps for standing water and flooded basements.
  • Structural drying — calibrated air movers and dehumidifiers, monitored to a verified dry reading.
  • Mold removal, sewage cleanup & full restoration — the whole job, start to finish, one crew.
  • Insurance documentation — we photograph and document the loss room by room and bill your insurer directly.

Certified & insured

Our technicians are trained to IICRC standards, the industry benchmark for water restoration and drying, and we're licensed and insured. That means a measured, documented dry-out, not guesswork, so a water loss doesn't come back as mold a month later.

Licensed, insured & trained to industry standards

IICRC Certified IAQA — Indoor Air Quality Association member NORMI Certified Firm RIA — Restoration Industry Association member

How we work with your insurance

Most water-damage jobs in Brooklyn run through a homeowner's or renter's policy. We document the loss thoroughly and coordinate with your adjuster so your claim has what it needs. What's ultimately covered is your carrier's decision, and you're responsible for your deductible. We make the paperwork easy and focus on getting your home dry. See our insurance claims guide.

Serving all five boroughs

Headquartered in Brownsville, we serve Brooklyn — East New York, Bed-Stuy, Crown Heights, Flatbush, Bushwick, Williamsburg, Park Slope, Bay Ridge, Canarsie, Coney Island, Mill Basin and beyond — plus Queens, Manhattan, the Bronx, and Staten Island. If water is spreading, call (347) 906-9419 any hour.

Water damage? Talk to a real crew.

We answer 24/7 and put a crew on the road across Brooklyn and the boroughs, any hour of the night.

Call (347) 906-9419